Grocery Stock & Customer Experience Specialist

Kroger; Ogden (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Ogden, AR is hiring a Customer Service Associate to create outstanding experiences for every shopper. You will help customers locate products, answer questions, and suggest items to meet their needs while maintaining a welcoming store environment.

Responsibilities include stocking shelves, checking dates for freshness, following food-safety standards, and assisting with displays. This role requires reliability, basic math skills and the ability to stand for long periods.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Responsibilities

• Answer questions about products to help customers find items.
• Gain knowledge of department products to respond to questions.
• Recommend frozen food items to meet customer needs.
• Check product quality and dates; take action as needed.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to management.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures and logs.
• Follow safety and health regulations.
• Assist with building displays.
• Observe scheduled shift hours.
• Stock items to keep shelves full and well merchandised.
• Maintain refrigeration and display conditions.

Skills

Stress management

Effective communication

Basic math

Physical stamina

Age 18+

Education

High school diploma or equivalent

Job description

Kroger in Ogden, AR is hiring a Customer Service Associate to create outstanding experiences for every shopper. You will help customers locate products, answer questions, and suggest items to meet their needs while maintaining a welcoming store environment.

Responsibilities include stocking shelves, checking dates for freshness, following food-safety standards, and assisting with displays. This role requires reliability, basic math skills and the ability to stand for long periods.