Grocery Customer Service Associate

Kroger; Shoreline (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a customer-focused associate to create an outstanding shopping experience. You will assist customers, answer questions about products, and maintain a clean, safe environment.

Responsibilities include bagging, helping customers load groceries, and supporting inventory and price checks while upholding safety guidelines. The role emphasizes strong communication, math basics, and adherence to food-handling standards.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.
• Must be at least 18 years of age.

Responsibilities

• Provide outstanding customer service and answer questions about products.
• Learn store layout and assist customers in finding items.
• Conduct price checks and inform cashiers as needed.
• Bag groceries safely and efficiently; assist customers with loading bags.
• Restock and inventory department merchandise; report discrepancies to manager.
• Follow safety procedures and maintain clean, safe work area including food safety standards.
• Operate equipment such as pallet jacks and other department tools as trained.
• Respond to customer needs and maintain a positive, welcoming store environment.

Skills

Stress management

Effective communication

Math skills

Food handlers permit

Age 18+

Job description

Kroger is seeking a customer-focused associate to create an outstanding shopping experience. You will assist customers, answer questions about products, and maintain a clean, safe environment.

Responsibilities include bagging, helping customers load groceries, and supporting inventory and price checks while upholding safety guidelines. The role emphasizes strong communication, math basics, and adherence to food-handling standards.