Grocery Stocker & Customer Experience Associate

Smith's Food and Drug; Ogden (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Smith's Food and Drug in Ogden, UT is seeking a retail associate to create outstanding customer experiences through friendly service and product knowledge. The role supports the department manager in achieving sales and profit goals while upholding safety and cleanliness standards.

You will answer customer questions about products, stock shelves, label and rotate stock, monitor dates, and assist with merchandising while following food safety regulations.

Qualifications

• Ability to handle stressful situations in a retail setting.
• Clear communication, listening, and interpersonal skills.
• Basic math capability for transactions and counts.
• Physical ability to stand, lift, and stock items as needed.
• Must be 18 years of age or older.

Responsibilities

• Answer questions about products and help customers feel welcome.
• Gain knowledge of products and suggest items to customers.
• Stock, label, and inventory department merchandise.
• Check product quality and monitor dates for freshness.
• Adhere to safety, health, and sanitation regulations.
• Assist with merchandising and displays according to standards.
• Maintain proper temperatures and log relevant records.
• Operate within store hours and assist with loading/shipping discrepancies.
• Ensure compliance with loss prevention and cash controls.

Skills

Stress management

Communication skills

Math basics

Physical ability

Legal age 18

Education

High school diploma or equivalent

Job description

Smith's Food and Drug in Ogden, UT is seeking a retail associate to create outstanding customer experiences through friendly service and product knowledge. The role supports the department manager in achieving sales and profit goals while upholding safety and cleanliness standards.

You will answer customer questions about products, stock shelves, label and rotate stock, monitor dates, and assist with merchandising while following food safety regulations.