Grocery Specialty Merchandiser — Customer‑Centric

Food Lion; Lexington (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion is hiring for a Center Store (Grocery) Associate in Lexington to deliver quality customer service and uphold store standards. You will maximize sales and assist with backroom and shelf management.

The role requires strong interpersonal skills, the ability to learn procedures quickly, and physical capability for stocking and computer tasks. Training is provided; uniform and dress code apply.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service to create a positive shopping experience.
• Be courteous and helpful to other associates.
• Maintain proper Specialty Merchandise levels according to standard practice while controlling backroom inventory and shelf conditions.
• Maintain shelf allocations according to plan-o-grams.
• Ensure back stock is properly maintained.
• Work with new items and tags within 1 week and follow plan-o-grams for placement.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise follow policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain adherence to company guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Report accidents per established procedures to the Manager on Duty.
• Comply with local, state and federal regulations.
• Wear uniform with name badge and neat appearance per dress code.
• Complete CBT and Training packets as required.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Customer service

Communication

Willingness to learn

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is hiring for a Center Store (Grocery) Associate in Lexington to deliver quality customer service and uphold store standards. You will maximize sales and assist with backroom and shelf management.

The role requires strong interpersonal skills, the ability to learn procedures quickly, and physical capability for stocking and computer tasks. Training is provided; uniform and dress code apply.