Grocery Center Customer Specialist

Food Lion; Glen Meade (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion seeks a Store Associate to provide quality customer service in the Center Store (Grocery) department and uphold standards per the company manuals. The role emphasizes fast, friendly service and accurate stocking to maximize sales while reducing shrink.

Key duties include shelf maintenance, adherence to safety guidelines, proper use of ACIS/CAO tools, and full compliance with local regulations. Uniform and professional conduct are required during shifts.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain shelves and shelf tag moldings; stock from tag to tag.
• Understand and use Food Lion tools such as ACIS and CAO.
• Comply with company guidelines, policies and standard practice.
• Wear Food Lion uniform with name badge and maintain neat appearance.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

ACIS

CAO

POS system

Job description

Food Lion seeks a Store Associate to provide quality customer service in the Center Store (Grocery) department and uphold standards per the company manuals. The role emphasizes fast, friendly service and accurate stocking to maximize sales while reducing shrink.

Key duties include shelf maintenance, adherence to safety guidelines, proper use of ACIS/CAO tools, and full compliance with local regulations. Uniform and professional conduct are required during shifts.