Grocery Shift Lead

Meijer Inc.; Highland, Northern (IN, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Highland, IN is seeking a Grocery Shift Lead to direct daily operations, guide staff, and uphold a high standard of customer service across the department.

You will engage shoppers, assign daily tasks, mentor teammates, help with scheduling, ensure product freshness and food safety, and support store profitability while reinforcing Meijer’s culture.

Qualifications

• Passion for customer service and engagement.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Ability to lift and move product.
• Ability to influence others and build rapport.

Responsibilities

• Engage customers to provide the best possible shopping experience.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to exceed goals and uphold Meijer standards.
• Assist in training and cross-training staff to boost productivity.
• Collaborate on department scheduling to improve service and sales.
• Ensure product freshness and compliance with dating policies.
• Lead cash handling and register operations as needed.
• Support inventory and merchandising activities.

Skills

Customer service

Team leadership

Communication

Retail experience

Influence others

Job description

## Grocery Shift LeadApply: Highland, IN: Full time: Posted Today: R000702750As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards*** Weekly pay* Scheduling flexibility* Paid parental leave* Paid education assistance* Team member discount* Development programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.**What you’ll be doing:*** Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.* Communicating with team members and assigning daily work tasks.* Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.* Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.* Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.* Ensuring freshness of products by closely monitoring execution of rotation and dating policies.* Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.* Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.* Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.* Operating a register and cash handling when needed.* Operating powered equipment, where applicable.* Participating in period end inventories, where applicable, to help achieve goals.* May be required to act in Lead capacity in other departments throughout the store* This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.**What You Bring with You (Qualifications):*** Passion for customer service with total engagement that conveys approachability to customers and fellow team members.* Initiates interactions with customers and peers.* Excellent verbal and written communication* Retail or other customer service experience preferred* Creative thinking skills* Ability to influence others* Ability to quickly build rapport and gain customer confidence to create repeat business* Ability to lift, carry, push, pull, bend and twist while handling product* Experience executing plans* Positive influence to create a strong team environment.* A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.