Grocery Service Manager — Night & Weekend Shifts

Hy-Vee; Gladstone (MO); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Hy-Vee in Missouri is seeking a Service Manager for the Grocery department. This role supervises staff, coordinates daily activities, and ensures prompt, friendly customer service. Night and weekend shifts are required, with a focus on meeting customer needs and maintaining high store standards.

The Service Manager will lead by example, schedule staff, and handle merchandising, pricing, and safety procedures to support store operations and profitability.

Qualifications

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.

Responsibilities

• Maintains a positive attitude and creates a friendly atmosphere to serve customers.
• Plans, prepares, and adjusts work schedules and assigns employees to duties.
• Supervises and coordinates activities of store employees and departments.
• Learns pricing philosophies and merchandise placement following Store Director guidelines.
• Ensures customer service standards and addresses customer issues to improve shopping experience.
• Trains workers in store policies and procedures and enforces safety practices.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Missouri is seeking a Service Manager for the Grocery department. This role supervises staff, coordinates daily activities, and ensures prompt, friendly customer service. Night and weekend shifts are required, with a focus on meeting customer needs and maintaining high store standards.

The Service Manager will lead by example, schedule staff, and handle merchandising, pricing, and safety procedures to support store operations and profitability.