Grocery/Relief Asst Dept Leader

Kroger; Port Orchard (WA); On-site; USD 42,000 - 70,000; Full time

Job summary

Kroger in Port Orchard, WA is seeking a department leadership role to deliver outstanding customer experiences and drive department performance. You will help supervise grocery operations, ensure safe and clean environments, and execute promotional plans to meet sales goals.

The ideal candidate supports daily department activities, applies company policies, and maintains inventory accuracy while delivering value to customers and colleagues.

Qualifications

• Effective communication as a core skill.
• Basic math including counting, addition, and subtraction.
• Ability to handle stressful situations and maintain composure.
• Must meet the minimum physical demands of the role.
• Must be 18 years or older.

Responsibilities

• Assist in directing and supervising all department duties.
• Support day-to-day Grocery operations activities.
• Ensure safety, merchandising, and customer engagement rules are followed.
• Implement and monitor promotional plans for the department.
• Monitor inventory levels and control expenses.

Skills

Effective communication

Basic math

Stress management

Physical stamina

18+ years

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of grocery specials.
• Understand the store's layout and be able to locate products.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Maintain workload to guarantee that production deadlines are met.
• Integrate key retailing work processes into daily department operations.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older

Desired

• High school diploma or equivalent.
• Management experience
• Grocery experience
• Retail experience
• Second language: speaking, reading and/or writing.