Grocery Order Picker & Customer Service Associate

The GIANT Company; Doylestown (Bucks County); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

The GIANT Company is seeking a motivated team member to accurately select GIANT Direct orders in-store, while upholding all safety and sanitation standards. You will greet customers, match items from online lists, and assist with pickup in designated areas.

Ideal candidates have strong interpersonal and organizational skills, are comfortable with computers, and can work collaboratively in a fast-paced retail environment. Equal opportunity employer.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver willing to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.
• Must be authorized to work in the U.S.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Must meet company performance standards including regular attendance.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Accurately match items from the customer’s online shopping list.
• Shop multiple orders simultaneously using designated tools and equipment.
• Substitute items for customers if requested.
• Assist customers picking up orders at designated spots or drive-through.
• Differentiate various types of produce merchandise and label/store items for pickup.
• Follow company safety, food safety, and sanitation policies.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem solving

Willingness to learn

Tools

Computer skills

Job description

The GIANT Company is seeking a motivated team member to accurately select GIANT Direct orders in-store, while upholding all safety and sanitation standards. You will greet customers, match items from online lists, and assist with pickup in designated areas.

Ideal candidates have strong interpersonal and organizational skills, are comfortable with computers, and can work collaboratively in a fast-paced retail environment. Equal opportunity employer.