Grocery Order Fulfillment & Delivery Associate

H.E.B.; Odessa (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

H.E.B. in Odessa, TX is seeking an eStore Curbie to pick up eCommerce orders from put-away locations and transport them to customers’ vehicles.

You will use a digital tool to review orders, communicate changes to customers, and adjust orders as requested, while auditing for bagging, quality and completion and ensuring proper loading of groceries to customers’ cars.

The role emphasizes fast-paced, accurate work with a focus on safety, sanitation, and customer service in a store environment.

Qualifications

• Customer service skills - Required.
• Communication skills - Required.
• Ability to prioritize and handle cross-functional tasks - Required.
• Ability to work a flexible schedule - Required.

Responsibilities

• Retrieve and review customer orders using a digital tool.
• Communicate order changes / adjustments to the customer.
• Make necessary adjustments to orders based on customer requests.
• Audit orders for bagging, quality, completion, and notes following.
• Package / transport / load groceries from holding areas to customer vehicle.
• Minimize shrink through careful handling and maintain store cleanliness.

Skills

Customer service

Communication

Prioritize tasks

Flexible schedule

Education

Required training completion

Job description

H.E.B. in Odessa, TX is seeking an eStore Curbie to pick up eCommerce orders from put-away locations and transport them to customers’ vehicles.

You will use a digital tool to review orders, communicate changes to customers, and adjust orders as requested, while auditing for bagging, quality and completion and ensuring proper loading of groceries to customers’ cars.

The role emphasizes fast-paced, accurate work with a focus on safety, sanitation, and customer service in a store environment.