Grocery Order Fulfillment Associate

The GIANT Company; Waynesboro (VA); On-site; USD 18,000 - 24,000; Full time

Job summary

The GIANT Company in Waynesboro, VA is hiring to accurately select GIANT Direct orders throughout the store, while following safety, food safety, and sanitation standards. This role emphasizes fast, friendly customer service, product knowledge, and teamwork.

You will greet customers, match online orders to items, bag and label products for pickup, and assist with order pickups in designated spots. The position requires reliable attendance, ability to lift up to 50 lbs, and compliance with store

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver who is willing to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.
• Must be authorized to work in the U.S.
• Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Must meet the company performance standards including regular attendance.
• Must be able to use, or learn to use, the equipment and tools used to perform this job.

Responsibilities

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).
• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up
• Must dress according to company policy, maintains a neat, clean appearance at all time
• Observes and follows all company policies and procedures including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assists in special projects and performs other functions as assigned

Job description

The GIANT Company in Waynesboro, VA is hiring to accurately select GIANT Direct orders throughout the store, while following safety, food safety, and sanitation standards. This role emphasizes fast, friendly customer service, product knowledge, and teamwork.

You will greet customers, match online orders to items, bag and label products for pickup, and assist with order pickups in designated spots. The position requires reliable attendance, ability to lift up to 50 lbs, and compliance with store