Grocery Online Order Fulfillment Associate

The GIANT Company; La Vale (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

The GIANT Company is seeking a dedicated team member to accurately select GIANT Direct orders throughout the store, ensuring items match online shopping lists and follow safety standards. You’ll engage customers, assist with order pickups, and maintain a neat appearance while supporting a collaborative, fast-paced environment.

Hourly wage ranges from $15.50 to $19.00, with shifts of at least four hours. The role emphasizes customer service, teamwork, safety compliance, and the ability to operate

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver willing to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.
• Authorized to work in the U.S.
• Able to communicate and understand company policies and safety regulations.
• Must meet ergonomic and physical requirements, with or without accommodation.
• Must meet company performance standards, including regular attendance.
• Must be able to use or learn to use equipment and tools used to perform this job.

Responsibilities

• Greet all customers, provide prompt, courteous customer service
• Accurately match all items from the customer's online shopping list
• Shop multiple customer orders simultaneously using designated tools and equipment
• Substitute items for customers if requested
• Assist customers picking up orders at designated parking spots or drive-through
• Differentiate various types of produce merchandise and varieties
• Bag or package merchandise according to company policies and procedures; label and store items for customer pick up
• Dress according to company policy and maintain a neat appearance
• Observe and follow all company policies including safety, food safety, and sanitation practices
• Team focused, willingness to collaborate
• Assist in special projects and perform other functions as assigned

Skills

Interpersonal skills

Communication skills

Customer service

Computer literacy

Work authorization (US)

Policy understanding

Job description

The GIANT Company is seeking a dedicated team member to accurately select GIANT Direct orders throughout the store, ensuring items match online shopping lists and follow safety standards. You’ll engage customers, assist with order pickups, and maintain a neat appearance while supporting a collaborative, fast-paced environment.

Hourly wage ranges from $15.50 to $19.00, with shifts of at least four hours. The role emphasizes customer service, teamwork, safety compliance, and the ability to operate