Grocery Online Order Fulfillment Associate

The GIANT Company; Stephens City (VA); On-site; USD 18,000 - 24,000; Full time

Job summary

The GIANT Company is seeking team members in Stephens City, VA to accurately select GIANT Direct orders throughout the store, while maintaining all policies including safety, food safety, and sanitation practices. Flexible shifts and a focus on teamwork help serve customers and communities.

Greet customers, match items from online orders, and assist with pickup, while maintaining a neat appearance and following company standards. This role emphasizes reliability and helpful service.

Qualifications

• Excellent interpersonal, organizational, communication, and customer service skills.
• Problem solver who is willingness to learn multiple tasks and technical requirements.
• Ability to use computers and other communication systems required to perform job functions.

Responsibilities

• Greet all customers, provide prompt, courteous customer service.
• Accurately match all items from the customer's online shopping list.
• Shop multiple customer orders simultaneously using designated tools and equipment.
• Substitute items for customers if requested.
• Assist customers picking up orders at designated parking spots or drive-through.
• Differentiate various types of produce merchandise, including differences between varieties of similar classes of products.
• Bag or package merchandise according to established company policies and procedures; label and store packaged items in designated area for customer pick up.
• Must dress according to company policy, maintains a neat, clean appearance at all time.
• Observes and follows all company policies and procedures including safety, food safety, and sanitation practices.
• Team focused, willingness to collaborate.
• Assists in special projects and performs other functions as assigned

Skills

Customer service

Communication

Problem solving

Teamwork

Authorized to work in the U.S.

POS systems

Computers

Tools

POS systems

Computers

Job description

The GIANT Company is seeking team members in Stephens City, VA to accurately select GIANT Direct orders throughout the store, while maintaining all policies including safety, food safety, and sanitation practices. Flexible shifts and a focus on teamwork help serve customers and communities.

Greet customers, match items from online orders, and assist with pickup, while maintaining a neat appearance and following company standards. This role emphasizes reliability and helpful service.