Grocery Ops Leader — Customer Service & Merchandising

Albertsons Companies; Merrimack (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Time off

Career growth

Job summary

Albertsons Companies in Merrimack, NH is looking for an Assistant Grocery Department Manager to oversee daily department operations, drive sales, and maintain in-stock levels, pricing accuracy, and high merchandising standards. You will lead a hands-on team to deliver friendly service and a great shopping experience.

You will support scheduling, coaching, training, and development of grocery associates, manage planograms, promotional sets, and backroom organization, and ensure food safety and

Qualifications

• Experience in grocery operations and customer service.
• Ability to train, coach, and develop associates.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations of the Grocery Department with focus on customer service, sales, and department readiness.
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally.
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards.
• Assist with executing planograms, promotional sets, seasonal transitions, and weekly ad merchandising.
• Assist with managing orders, inventory levels, product rotation, and backroom organization.
• Assist with monitoring shrink and implementing procedures to reduce waste and loss.
• Ensure compliance with food safety, sanitation, safety, and operational standards.
• Assist with training, coaching, scheduling, and developing grocery associates while fostering a positive team environment.

Skills

Customer service

Team leadership

Merchandising

Pricing accuracy

Communication

Tools

Ordering tools

Job description

Albertsons Companies in Merrimack, NH is looking for an Assistant Grocery Department Manager to oversee daily department operations, drive sales, and maintain in-stock levels, pricing accuracy, and high merchandising standards. You will lead a hands-on team to deliver friendly service and a great shopping experience.

You will support scheduling, coaching, training, and development of grocery associates, manage planograms, promotional sets, and backroom organization, and ensure food safety and