Grocery Operations Lead & Team Coach

Weis Markets; Hackettstown (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Weis Markets in Mansfield, NJ is seeking a Grocery Department Supervisor to oversee all aspects of department operations, drive customer service, manage inventory, schedule staff, and coach associates. You will partner with store management to maintain health and safety standards and implement merchandising plans.

The role emphasizes leadership, training via LMS, and adherence to 5S and OSHA requirements, with responsibilities across displays, replenishment, and labor budgets.

Qualifications

• Education and/or experience completed or working towards a high school diploma or general education degree (GED).
• Associate or bachelor’s degree in business related field desirable.
• Minimum (3) years' experience in management of retail/supermarket environment.

Responsibilities

• Oversees all aspects of Grocery department operations. In the absence of store management, may assume complete responsibility for total store operations.
• Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner.
• Manages inventory levels and reviews orders to ensure product quantities meet customer demand. Maintains backroom organization and product storage within company guidelines.
• Schedules all Grocery associates, oversees training, provides coaching and feedback, evaluates work, recognizes and rewards performance, and delegates work assignments to effectively utilize talents and abilities.
• Develops and implements merchandising plans. Communicates with other departments and store management to create attractive displays, utilizing cross-merchandising techniques to meet sales and profit objectives.

Skills

Retail management

Staff scheduling

Customer service

Team leadership

Education

High school diploma/GED

Business degree desirable

Tools

LMS

Job description

Weis Markets in Mansfield, NJ is seeking a Grocery Department Supervisor to oversee all aspects of department operations, drive customer service, manage inventory, schedule staff, and coach associates. You will partner with store management to maintain health and safety standards and implement merchandising plans.

The role emphasizes leadership, training via LMS, and adherence to 5S and OSHA requirements, with responsibilities across displays, replenishment, and labor budgets.