Grocery Operations Lead | Customer-First & Team Builder

Kroger Family of Companies; Farmington (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger Family of Companies in Farmington, NM seeks an experienced department supervisor to drive exceptional customer service and safe, efficient grocery operations. You will guide associates, manage scheduling, train staff, and ensure compliance with safety and company policies within the department.

Responsibilities include promoting teamwork, planning promotions, monitoring inventory, and executing store goals while maintaining a high standard of customer experience and product knowledge.

Qualifications

• Effective communication skills.
• Knowledge of basic math in daily operations.
• Ability to handle stressful situations.
• Grocery/retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Establish performance goals for department and empower associates.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train associates on performance and participate in appraisals.
• Adhere to laws, company guidelines and food safety regulations.
• Maintain product knowledge and respond to customer questions.
• Inform customers of specials and promote seasonal items.
• Create and execute department business plans and promotions.
• Monitor inventory and price changes; supervise inventory process.

Skills

Effective communication

Basic math

Stress management

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Farmington, NM seeks an experienced department supervisor to drive exceptional customer service and safe, efficient grocery operations. You will guide associates, manage scheduling, train staff, and ensure compliance with safety and company policies within the department.

Responsibilities include promoting teamwork, planning promotions, monitoring inventory, and executing store goals while maintaining a high standard of customer experience and product knowledge.