Grocery Night Shift Department Lead

Kroger Family of Companies; South Lyon (MI); On-site; USD 19,000 - 29,000; Full time

Job summary

Kroger Family of Companies is seeking a department supervisor to direct and supervise all department functions, ensuring safe, clean, and friendly grocery operations. You will lead staff, manage schedules, and execute promotions while focusing on customer service and department profitability.

The role requires strong communication, ability to handle stress, and adherence to safety and company policies. Experience in grocery environments and a high school diploma are preferred.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to achieve goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates on performance and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Respond to customer questions about products and suggest items.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve results.
• Create and execute sales promotions with store management.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Implement department promotional plans.
• Stay current with ads.
• Monitor and control department expenses.
• Assist in budgeting, profit/loss reviews and financial reporting.
• Maintain inventory awareness and note discrepancies.
• Schedule price changes and signage.
• Plan and supervise inventory processes.
• Train associates on inventory/stocking and computerized ordering.
• Adhere to food safety regulations and temperature controls.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks.
• Report safety risks or illegal activity.
• Work cooperatively in high paced environments.
• Manage conflict constructively.
• Maintain honesty and integrity regarding information.
• Follow directions and resolve issues with customers and business.
• Assist through interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

Effective communication

Basic math

Handle stress

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is seeking a department supervisor to direct and supervise all department functions, ensuring safe, clean, and friendly grocery operations. You will lead staff, manage schedules, and execute promotions while focusing on customer service and department profitability.

The role requires strong communication, ability to handle stress, and adherence to safety and company policies. Experience in grocery environments and a high school diploma are preferred.