Grocery Night Customer Experience Lead

The Kroger Co.; Savannah (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

The Kroger Co. in Savannah, GA is seeking a store associate to deliver exceptional customer service and maintain a clean, safe shopping environment. You will assist the department manager in achieving sales goals and uphold our Customer 1st culture and core values.

Responsibilities include answering customer questions, stocking and labeling merchandise, monitoring product quality and dates, and enforcing food safety standards. A positive attitude and reliability are essential.

Qualifications

• Must handle stressful situations.
• Knowledge of basic math operations (counting, addition, subtraction).
• Strong verbal and written communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products in the department and store.
• Gain knowledge of products to respond to questions and advise customers.
• Recommend grocery items to customers and inform about specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise for customers.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude at all times.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report any repairs needed.
• Notify management of accidents, risks, or illegal activity.
• Perform essential job functions with or without reasonable accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

The Kroger Co. in Savannah, GA is seeking a store associate to deliver exceptional customer service and maintain a clean, safe shopping environment. You will assist the department manager in achieving sales goals and uphold our Customer 1st culture and core values.

Responsibilities include answering customer questions, stocking and labeling merchandise, monitoring product quality and dates, and enforcing food safety standards. A positive attitude and reliability are essential.