Grocery Night Clerk: Customer-First Service Pro

Kroger Family of Companies; Roanoke (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Roanoke, VA is seeking team members to deliver outstanding customer service and create a welcoming store environment. You will assist customers, answer questions about products, and help maintain fresh, correctly stocked departments throughout shifts.

Responsibilities include upholding food safety, monitoring temperatures, and reporting safety risks, while adhering to company values of respect, integrity and safety.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products
• Gain knowledge of products and respond to questions or suggestions about items
• Recommend grocery items to customers and inform them of specials
• Check product quality for freshness and review sell-by dates
• Label, stock and inventory department merchandise and ensure fresh products
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude and stay current with ads
• Adhere to all food safety regulations and maintain proper temperatures
• Reinforce safety programs and report unsafe conditions
• Inspect equipment and notify management of needed repairs
• Notify management of accidents and report safety risks or theft
• Perform essential job functions with or without accommodations

Skills

Stress management

Basic math

Communication skills

Job description

Kroger Family of Companies in Roanoke, VA is seeking team members to deliver outstanding customer service and create a welcoming store environment. You will assist customers, answer questions about products, and help maintain fresh, correctly stocked departments throughout shifts.

Responsibilities include upholding food safety, monitoring temperatures, and reporting safety risks, while adhering to company values of respect, integrity and safety.