Grocery Night Clerk

Kroger-54356a7; Hog Mountain (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger-54356a7 is seeking a dedicated team member to support department operations and deliver outstanding customer service. You will assist with stocking, labeling, and product recommendations while upholding safety and quality standards in a fast-paced store environment.

Responsibilities include helping achieve department sales goals, maintaining inventory accuracy, and communicating effectively with customers and teammates. Prior retail experience is a plus; second language skills are welcome.

Qualifications

• Minimum ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.
• Desirable: Any retail experience.
• Desirable: second language (speaking, reading and/or writing).

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Create an outstanding customer experience through exceptional service.
• Answer questions and make product suggestions to customers in the department and store.
• Label, stock and inventory department merchandise; ensure fresh products and correct dates.
• Check product quality, review sell-by dates and take appropriate action.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep temperature logs.
• Reinforce safety programs and identify unsafe conditions for management.

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MinimumAbility to handle stressful situationsKnowledge of basic math (counting, addition, and subtraction)Effective communication skillsDesiredAny retail experienceSecond language (speaking, reading and/or writing)Promote trust and respect among associatesCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the storeGain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about productsRecommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specialsCheck product quality to ensure freshness; review sell by dates and take appropriate actionLabel, stock and inventory department merchandise; provide customers with fresh products that they have orderedReport product ordering/shipping discrepancies to the department managerDisplay a positive attitudeStay current with present, future, seasonal and special adsAdhere to all food safety regulations and guidelinesEnsure proper temperatures in cases and coolers are maintained and temperature logs are maintainedReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store managementPractice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repairNotify management of customer or employee accidentsReport all safety risks/issues and illegal activity, including robbery, theft or fraudMust be able to perform the essential job functions of this position with or without reasonable accommodation