Grocery Merchandising & Customer Experience Specialist

Food Lion; Valdese (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Valdese, NC is seeking a Store Associate to provide quality customer service in the Center Store department. You will help maintain shelves, assist customers, and support backroom organization while following company guidelines and safety rules.

Responsibilities include fast, courteous service, proper merchandise placement, and adherence to plan-o-grams and inventory processes. Prior customer service experience is valued for success in this role.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service.
• Be courteous and helpful to other associates.
• Maintain shelf conditions and plan-o-grams for merchandise.
• Ensure back stock is properly maintained and items are properly displayed.
• Follow ordering, receiving, preparation and displaying procedures per policies.
• Comply with Food Lion safety guidelines and dress code.

Skills

Customer service

Communication

Interpersonal

Organizational skills

Education

High school diploma or equivalent

Job description

Food Lion in Valdese, NC is seeking a Store Associate to provide quality customer service in the Center Store department. You will help maintain shelves, assist customers, and support backroom organization while following company guidelines and safety rules.

Responsibilities include fast, courteous service, proper merchandise placement, and adherence to plan-o-grams and inventory processes. Prior customer service experience is valued for success in this role.