Center Store Customer Service Specialist

Food Lion; Thomasville (NC); On-site; USD 26,000 - 35,000; Full time

Job summary

Food Lion in Thomasville, NC, is seeking a Store Associate to deliver fast, friendly customer service in the Center Store, maintain shelves, and ensure accurate stocking and display of merchandise. You will follow standard procedures and safety guidelines to minimize shrink and enhance the shopping experience.

You will use ACIS and CAO tools, learn multiple tasks, and work with a team to meet store goals. The role requires a high school diploma or equivalent and compliance with dress code and

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise follows policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Adhere to Food Safety and Workplace Safety guidelines and procedures.
• Report all accidents per Food Lion procedures to the Manager on Duty.
• Wear the Food Lion uniform, neat appearance, and name badge on duty.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Thomasville, NC, is seeking a Store Associate to deliver fast, friendly customer service in the Center Store, maintain shelves, and ensure accurate stocking and display of merchandise. You will follow standard procedures and safety guidelines to minimize shrink and enhance the shopping experience.

You will use ACIS and CAO tools, learn multiple tasks, and work with a team to meet store goals. The role requires a high school diploma or equivalent and compliance with dress code and