Grocery Manager

Shaw’s and Star Market; Gloucester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Associate discounts

Health benefits

Job summary

Albertsons Companies, Inc. in Gloucester, MA is seeking a Grocery Department Manager to lead daily operations, drive sales, and maintain high merchandising standards.

You will oversee customer service, inventory, schedule staff, and ensure food safety in a fast-paced retail environment. You will hire, train, and coach associates, manage backroom operations, and uphold in-stock conditions while delivering exceptional customer experiences.

Qualifications

• Strong customer-service focus with a visible team presence.
• Effective communication, coaching, and team-building skills.
• Strong organization, prioritization, and problem-solving abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Manage ordering, inventory levels, product rotation, and backroom organization
• Monitor shrink and implement procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Why choose us? Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Grocery Department Manager, where operational excellence, merchandising execution, and customer service come together. At Albertsons Companies, we are looking for team-focused managers who are passionate about people, performance, and creating a great shopping experience. As a Grocery Department Manager, you will oversee all daily operations of the Grocery Department, drive sales and profitability, and ensure strong in‑stock conditions, accurate pricing, and high merchandising standards. This role offers a fast‑paced, hands‑on environment where your leadership directly impacts store success. Bring your flavor Building the future of food and well‑being starts with strong team support and consistency on the sales floor. Bring your passion for teamwork, merchandising, and operational excellence to a role where you set the pace, support your associates, and ensure customers can rely on a full, fresh, and well‑organized Grocery Department every day.

Main Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front‑faced, and merchandised to company standards
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Manage ordering, inventory levels, product rotation, and backroom organization
• Monitor shrink and implement procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Soft Skills

We are looking for candidates who possess the following:

• Strong customer‑service focus with a visible team presence
• Effective communication, coaching, and team‑building skills
• Strong organization, prioritization, and problem‑solving abilities
• Ability to multitask in a fast‑paced environment

Competencies

• Grocery merchandising and planogram execution
• Inventory management, ordering, and shrink control
• Labor planning, scheduling, and performance management
• Operational standards, food safety, and compliance execution

Knowledge

• Grocery product flow, rotation, and inventory control
• Retail merchandising and promotional execution
• Store systems and ordering tools

Abilities

• Ability to analyze sales, labor, and inventory data to drive results
• Ability to train, coach, and develop associates
• Ability to lift, push, pull, and carry products and work in coolers and freezers
• Travel requirements: None
• Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company safety policies and Code of Business Conduct

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

A copy of the full job description can be made available to you.