Grocery Lead: Elevate Customer Experience & Freshness

The Kroger Co.; Chicago (IL); On-site; USD 27,000 - 36,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused associate to create an outstanding shopping experience in our store.

You will assist the department manager in achieving sales goals, maintain a clean, safe environment, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include helping customers, answering questions, stocking shelves, promoting deals, and ensuring product quality and safety in the department.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience is preferred.
• Second language (speaking, reading and/or writing) is a plus.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create a welcoming environment for customers by answering questions about products.
• Gain knowledge of products and respond to inquiries with product recommendations.
• Inform customers of grocery specials and promotions.
• Provide customers with fresh products they have ordered and ensure accurate temperatures and safeties.
• Label, stock and inventory department merchandise and report discrepancies.
• Adhere to food safety regulations and maintain proper logs.

Skills

18+ age requirement

Stress management

Effective communication

Basic math

Retail experience

Second language (written/spoken)

Job description

The Kroger Co. is seeking a customer-focused associate to create an outstanding shopping experience in our store.

You will assist the department manager in achieving sales goals, maintain a clean, safe environment, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include helping customers, answering questions, stocking shelves, promoting deals, and ensuring product quality and safety in the department.