Grocery Lead Clerk: Service, Merchandising & Safety

Kroger; Rochester Hills (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Rochester Hills, Michigan is seeking team members to deliver outstanding customer experiences. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean store environment and welcoming customers.

Responsibilities include answering questions about products, stocking and labeling merchandise, applying freshness and safety standards, and helping customers discover items.

Qualifications

• Must be 18 or older.
• Effective communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Retail experience is helpful.
• Second language skills are a plus.

Responsibilities

• Assist the department manager in reaching sales and profit goals for the department and monitor quality assurance standards.
• Create and maintain a safe, clean environment that encourages customers to return.
• Answer questions about products and make recommendations.
• Gain knowledge of products to respond confidently to customer inquiries.
• Label, stock and inventory department merchandise and review “sell by” dates.
• Inform customers of specials and ensure freshness and quality of items.
• Report discrepancies and safety risks to store management.
• Provide friendly service to make customers feel welcome, important and appreciated.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

Kroger in Rochester Hills, Michigan is seeking team members to deliver outstanding customer experiences. You will assist the department manager in achieving sales and profit goals while maintaining a safe, clean store environment and welcoming customers.

Responsibilities include answering questions about products, stocking and labeling merchandise, applying freshness and safety standards, and helping customers discover items.