Grocery Lead Clerk: Fresh, Friendly Service Leader

The Kroger Co.; Orland Park (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. in Orland Park is seeking a customer-focused associate to create an outstanding shopping experience. You will assist in maintaining a safe, clean department and store while supporting sales and profit goals through attentive service and product knowledge.

You will promote a welcoming environment, respond to customer inquiries, and help customers find and select items. Prior experience in retail is a plus, with a focus on accuracy, communication, and team collaboration.

Qualifications

• Must be 18 years or older.
• Strong communication and customer service skills.
• Ability to stay calm and professional in busy conditions.
• Basic arithmetic for everyday shopping transactions.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Help customers feel welcome and valued by answering questions about products in the department and store.
• Learn product knowledge and make suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials and promotions.
• Provide customers with fresh products they ordered and check quality.
• Recommend grocery items to meet customer needs and wants.
• Ensure proper stocking, labeling and inventory of department merchandise.
• Report discrepancies in ordering or shipping to the department manager.
• Stay current with ads and comply with safety and sanitation guidelines.

Skills

Effective communication

Ability to handle stress

Basic math skills

Job description

The Kroger Co. in Orland Park is seeking a customer-focused associate to create an outstanding shopping experience. You will assist in maintaining a safe, clean department and store while supporting sales and profit goals through attentive service and product knowledge.

You will promote a welcoming environment, respond to customer inquiries, and help customers find and select items. Prior experience in retail is a plus, with a focus on accuracy, communication, and team collaboration.