Grocery Clerk - Freshness & Customer Service Pro

Kroger; Seattle (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger is seeking team members to create an outstanding customer experience in a fast‑paced department. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals.

You will provide product knowledge, answer questions, suggest items, and ensure freshness and proper temperatures. The role requires teamwork, flexibility and a commitment to Kroger's core values.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products they have ordered.
• Recommend items to meet customer needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and temperature controls.
• Reinforce safety programs and identify unsafe conditions.

Skills

Stress management

Effective communication

Math basics

Job description

Kroger is seeking team members to create an outstanding customer experience in a fast‑paced department. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals.

You will provide product knowledge, answer questions, suggest items, and ensure freshness and proper temperatures. The role requires teamwork, flexibility and a commitment to Kroger's core values.