Grocery & Lead Clerk: Create Stellar Service & Growth

Kroger; Oak Park (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Oak Park, Michigan is hiring a Retail Associate to create an outstanding customer experience through friendly service and product knowledge. You will help maintain a clean, safe store environment and support the department manager in achieving sales goals.

You will handle product questions, stock and label merchandise, and follow food safety and safety procedures to ensure customer trust. Prior retail experience and bilingual abilities are a plus.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience and second language ability are a plus.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials.
• Provide customers with fresh products ordered.
• Recommend grocery items to meet customer needs.
• Check product quality and shelf life; monitor dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Follow safety procedures and report unsafe conditions to store management.
• Inspect equipment and report repairs as needed.
• Notify management of accidents and safety risks.

Skills

Age 18+

Communication skills

Math basics

Stress management

Bilingual (optional)

Job description

Kroger in Oak Park, Michigan is hiring a Retail Associate to create an outstanding customer experience through friendly service and product knowledge. You will help maintain a clean, safe store environment and support the department manager in achieving sales goals.

You will handle product questions, stock and label merchandise, and follow food safety and safety procedures to ensure customer trust. Prior retail experience and bilingual abilities are a plus.