GROCERY/LEAD CLERK

Kroger Family of Companies; Garden City (ID); On-site; USD 21,000 - 23,000; Full time

Job summary

Kroger Co. in Garden City, Idaho, seeks an engaged team member to deliver outstanding customer service and maintain a safe, clean store environment.

This role supports the department manager in achieving sales and profit goals while upholding our core values of respect, honesty, integrity, and safety. You will help customers, stock shelves, monitor product quality, and follow food safety and temperature procedures.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment and answer questions about products.
• Gain knowledge of department products and respond to questions.
• Offer product samples to help customers discover items.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to meet customer needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; logging temperatures.
• Reinforce safety programs by following procedures and reporting hazards.
• Inspect equipment and report items needing repair.
• Notify management of accidents.
• Report safety risks or illegal activity.
• Must be able to perform essential functions with or without accommodation.

Skills

Age 18+

Stress management

Effective communication

Basic math

Retail experience

Second language

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among associates, with a positive attitude.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Offer product samples to help customers discover new items or products they inquire about.

• Inform customers of grocery specials.

• Provide customers with fresh products that they have ordered.

• Recommend grocery items to customers to ensure they get the products they want and need.

• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Must be 18 or older

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math (counting, addition, subtraction)

Desired

• Retail experience

• Second language (speaking, reading and/or writing)