Grocery Floor Leader: Customer Service & Stockroom Ops

Grocery Outlet; Oakland (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision & More!

Job summary

Grocery Outlet in Oakland seeks a Head Clerk to create a welcoming store environment, supervise daily duties, and deliver outstanding customer service. The role focuses on maintaining stock, assisting customers, and leading team activities in a fast-paced bargain retail setting.

Base pay is $28.20 per hour with medical, dental, vision benefits, and more; compensation may vary by location and experience. A high school diploma or equivalent is required, plus flexibility and prior retail experience.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Able to pass drug and background checks.

Responsibilities

• Interact with customers with kindness and enthusiasm.
• Attend to customer and co-worker requests, complaints and problems promptly.
• Maintain a clean, safe, and orderly store compliant with GOI guidelines and procedures.
• Review and resolve cashiering issues including checks, overrides, and voids.
• Unload products, organize stock room, and stock the sales floor.
• Take inventory and replenish orders to keep business booming.
• Prepare merchandise for display to attract customer attention.
• Enforce company policies for safety and service.
• Work in various store areas and temperatures, interacting with customers and team.

Skills

Customer service

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Grocery Outlet in Oakland seeks a Head Clerk to create a welcoming store environment, supervise daily duties, and deliver outstanding customer service. The role focuses on maintaining stock, assisting customers, and leading team activities in a fast-paced bargain retail setting.

Base pay is $28.20 per hour with medical, dental, vision benefits, and more; compensation may vary by location and experience. A high school diploma or equivalent is required, plus flexibility and prior retail experience.