Grocery Head Clerk

Grocery Outlet; Redwood City (CA); On-site; USD 32,049 - 45,646; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Grocery Outlet is looking for a full-time Head Clerk in Redwood City, California. The role involves creating a welcoming atmosphere and ensuring the store is clean and well-stocked.

The ideal candidate enjoys customer interactions, works effectively under pressure, and possesses a positive attitude. Key responsibilities include managing inventory, handling customer inquiries, and maintaining compliance with company policies.

Excellent pay of $28.20 per hour along with medical, dental, and vision benefits!

Qualifications

• Must deliver friendly, courteous, and prompt customer service.
• Flexible schedule is required.
• Prior grocery or retail experience is preferred.

Responsibilities

• Interact with customers and answer questions warmly.
• Maintain a clean and safe store environment.
• Handle inventory and ensure stock levels are adequate.
• Operate backroom equipment safely.

Skills

Customer service

Teamwork

Cash handling

Problem-solving

Education

High school diploma or equivalent

Job description

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.

About Grocery Outlet

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About The Role

Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

This a full-time position.

Responsibilities Include

• Interacting with customers and answering questions with kindness and enthusiasm.
• Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
• Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures.
• Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
• Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.).
• Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming.
• Catching customers’ eyes by preparing merchandise for display.
• Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
• Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy.

About The Pay

• Base Salary: $28.20 hr
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You

• High school diploma or equivalent.
• Able to deliver friendly, courteous, prompt customer service.
• Able to interpret, understand, and follow instructions.
• Must be able to pass drug and background check.
• Flexible schedule.
• Previous grocery or retail experience.
• Ability to work in harmony with others as a team member and leader.
• Passion for serving people.
• Prior bookkeeping experience preferred.
• Interacting with customers, associates, truck drivers, and vendors, all with a smile.