Grocery Floor Lead: Customer-First Store Ops

Kroger; Issaquah (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Career growth

Employee discounts

Counseling services

Job summary

Kroger is hiring in Issaquah, WA for a role in store operations. You will support store leadership, handle cashier duties when needed, maintain safety and compliance, and help ensure product availability and accurate pricing.

The role emphasizes customer service, teamwork, and adherence to company policies. Benefits include healthcare coverage, paid time off, tuition reimbursement, and opportunities for career growth.

Qualifications

• Minimum education: High School Diploma or GED.
• Proficient in Microsoft Office.
• Knowledge of alarms, sprinklers, and printers.
• Knowledge of QFC policies, procedures and organizational structure.
• Commitment to excellent customer service.
• Ability to prioritize and multi-task with accuracy.
• Strong reading comprehension and math skills.
• Demonstrated coaching and training ability.
• Attention to detail and teamwork.

Responsibilities

• Model Customer 1st behavior and encourage others to deliver excellent service.
• Maintain compliance with food safety, merchandising, stockroom, safety and corporate policies.
• Verify ads are in stock and manage everyday operations.
• Perform cashier duties and handle transactions if needed.
• Monitor freight receiving and stocking standards.
• Respond to customer comments and incidents with proper reporting.
• Update daily sales understanding and manage maintenance requests.
• Support company initiatives and cash handling routines.

Skills

Customer service

Teamwork

Problem solving

Attention to detail

Reading documents

Basic math

Coaching/training

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Kroger is hiring in Issaquah, WA for a role in store operations. You will support store leadership, handle cashier duties when needed, maintain safety and compliance, and help ensure product availability and accurate pricing.

The role emphasizes customer service, teamwork, and adherence to company policies. Benefits include healthcare coverage, paid time off, tuition reimbursement, and opportunities for career growth.