Grocery Experience Lead — Customer Service & Freshness

The Kroger Co.; West Allis (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Wisconsin-West Allis is hiring a customer service-focused team member to support Grocery Department operations. You will help customers, maintain a clean store, and cooperate with the department manager to achieve department goals.

You should enjoy working with people, communicate clearly, and handle busy conditions. Prior retail experience is helpful, and a willingness to learn is valued. This role emphasizes safety, honesty, and teamwork.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Basic math skills such as counting and adding.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Answer questions about products and assist customers to feel welcome.
• Gain knowledge of department products and make recommendations.
• Inform customers of grocery specials and new items.
• Check product quality and ensure freshness and proper dating.
• Label, stock, and inventory department merchandise.

Skills

Effective communication

Stress management

Basic math skills

Job description

The Kroger Co. in Wisconsin-West Allis is hiring a customer service-focused team member to support Grocery Department operations. You will help customers, maintain a clean store, and cooperate with the department manager to achieve department goals.

You should enjoy working with people, communicate clearly, and handle busy conditions. Prior retail experience is helpful, and a willingness to learn is valued. This role emphasizes safety, honesty, and teamwork.