Grocery Experience Associate (Customer First)

Kroger Family of Companies; Monroe (WA); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Monroe is seeking a customer-focused associate to help create outstanding shopper experiences. You will assist the department manager in meeting sales goals while maintaining a safe, clean store and answering questions about products.

You will promote trust among colleagues, stock shelves, and ensure freshness and correct dates, following all safety guidelines to deliver high quality service to customers.

Qualifications

• Ability to handle stressful situations in a retail setting.
• Effective communication skills with customers and team members.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend items to ensure customers get what they want.
• Check product quality and review sell by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures and logs.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of needed repairs.
• Notify management of accidents and any safety risks.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Monroe is seeking a customer-focused associate to help create outstanding shopper experiences. You will assist the department manager in meeting sales goals while maintaining a safe, clean store and answering questions about products.

You will promote trust among colleagues, stock shelves, and ensure freshness and correct dates, following all safety guidelines to deliver high quality service to customers.