Grocery eStore Delivery & Customer Service Associate

H.E.B.; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

H.E.B. in Austin, TX is seeking an eStore Curbie to retrieve online orders and transport them to customers. The role emphasizes fast, accurate order picking, safe handling, and friendly customer service.

You will be expected to work a flexible schedule, meet productivity standards, and adhere to sanitation and safety guidelines. Experience in customer service and good communication skills are essential; completion of training such as Alcohol Seller's Training may be required.

Qualifications

• Age requirement starts at 16 years old.
• Completion of all required training (e.g., Alcohol Seller's Training) upon hire.

Responsibilities

• Uses a digital tool to retrieve and review customer orders.
• Communicates order changes/adjustments to customer.
• Makes necessary adjustments to orders based on customer requests.
• Audits orders for bagging, quality, completion, and notes.

Skills

Customer service

Communication

Cross-functional tasks

Flexible schedule

Job description

H.E.B. in Austin, TX is seeking an eStore Curbie to retrieve online orders and transport them to customers. The role emphasizes fast, accurate order picking, safe handling, and friendly customer service.

You will be expected to work a flexible schedule, meet productivity standards, and adhere to sanitation and safety guidelines. Experience in customer service and good communication skills are essential; completion of training such as Alcohol Seller's Training may be required.