Grocery Service & Customer Support Associate

H-E-B; Portland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Texas is seeking a Customer Service Assistant to package groceries and help customers transport their purchases from the Store to their vehicles.

The role includes unloading merchandise, assisting customers in locating items, stocking bag areas, and maintaining store cleanliness. Candidates should be able to work in a fast-paced retail environment and stay attentive to customer needs.

Qualifications

• Ability to work in a fast-paced retail environment.
• Ability to assist customers and stay attentive to their needs.
• Ability to maintain a high level of productivity and efficiency standards.

Responsibilities

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise
• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

Skills

Fast-paced environment

Customer service focus

Productivity

Job description

H-E-B in Texas is seeking a Customer Service Assistant to package groceries and help customers transport their purchases from the Store to their vehicles.

The role includes unloading merchandise, assisting customers in locating items, stocking bag areas, and maintaining store cleanliness. Candidates should be able to work in a fast-paced retail environment and stay attentive to customer needs.