Grocery Fulfillment Courier

H.E.B.; Marble Falls (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H.E.B. is seeking an eStore Curbie to retrieve online orders, review accuracy, and transport groceries to customers. You will use a digital tool to locate orders, communicate adjustments, and ensure orders are complete with proper bagging and handling.

This role requires strong customer service and communication skills, the ability to prioritize tasks, and a flexible schedule to meet business needs. Safety, sanitation, and productive performance are emphasized in daily duties.

Qualifications

• Customer service skills - Required
• Communication skills - Required
• Ability to prioritize and handle cross-functional tasks - Required
• Ability to work a flexible schedule - Required

Responsibilities

• Retrieve and review customer orders using a digital tool
• Communicate order changes to customers
• Make adjustments to orders based on customer requests
• Audit orders for bagging, quality, completion, and notes
• Package and transport groceries to the customer's vehicle
• Minimize shrink through careful handling of products
• Achieve productivity standards
• Greet and assist customers in the eStore, maintain bagging areas
• Return products to shelves and organize carts
• Maintain cleanliness and safety in the work area

Skills

Customer service

Communication

Prioritization

Flexible schedule

Education

Completion of all required training - upon hire (Alcohol Seller's Training)

Job description

H.E.B. is seeking an eStore Curbie to retrieve online orders, review accuracy, and transport groceries to customers. You will use a digital tool to locate orders, communicate adjustments, and ensure orders are complete with proper bagging and handling.

This role requires strong customer service and communication skills, the ability to prioritize tasks, and a flexible schedule to meet business needs. Safety, sanitation, and productive performance are emphasized in daily duties.