Dynamic Online Grocery Personal Shopper

Lowes Foods; Oak Ridge (NC); On-site; USD 14,000 - 24,000; Full time

Job summary

Lowes Foods is seeking a Personal Shopper for its Go To Go program, responsible for accurately picking guest orders and providing friendly, efficient service in-store. You will engage guests with genuine interaction, properly review orders, and handle bagging and loading while maintaining equipment and the station.

The role offers exposure to eCommerce, logistics, IT, and customer service in a fast-paced grocery setting.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.

Responsibilities

• Pick guests’ orders based on operational guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Properly greet and review orders with guests.
• Effectively and safely handle, bagging, and loading of orders.
• Record any variances on guest pick list.
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of program.
• Periodically assist and/or conduct marketing within the community.
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times
• All other duties assigned by management

Skills

Friendly personality

People skills

Teamwork

Basic computer skills

Customer service mindset

Job description

Lowes Foods is seeking a Personal Shopper for its Go To Go program, responsible for accurately picking guest orders and providing friendly, efficient service in-store. You will engage guests with genuine interaction, properly review orders, and handle bagging and loading while maintaining equipment and the station.

The role offers exposure to eCommerce, logistics, IT, and customer service in a fast-paced grocery setting.