Grocery Dept Lead - Customer Experience & Growth

Kroger; Portland (OR); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling (part-time)

Employee Assistance Program (EAP)

Discounts on purchases

Tuition reimbursement

Job summary

Kroger (Fred Meyer) in Portland, OR seeks a customer-focused team member to support grocery operations. You will deliver exceptional service, maintain a safe, clean environment, and help achieve department sales goals.

You’ll assist in directing daily functions while upholding Kroger’s values of respect, integrity, inclusion, and safety. Responsibilities include answering customer questions, keeping products stocked, supporting promotions, and ensuring proper cash handling and labor controls.

Qualifications

• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older

Responsibilities

• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Know products in the department and respond to questions with recommendations.
• Inform customers of grocery specials.
• Understand the store layout and locate products.
• Implement the department's promotional plan and stay current with ads.
• Monitor and control department expenses.
• Maintain inventory and report discrepancies.
• Observe scheduled shift hours and perform merchandising duties.
• Ensure safety, loss prevention, and courtesy rules are followed.

Skills

Effective communication

Basic math

Handle stress

Physical demands

18+ years old

Education

High school diploma or equivalent

Job description

Kroger (Fred Meyer) in Portland, OR seeks a customer-focused team member to support grocery operations. You will deliver exceptional service, maintain a safe, clean environment, and help achieve department sales goals.

You’ll assist in directing daily functions while upholding Kroger’s values of respect, integrity, inclusion, and safety. Responsibilities include answering customer questions, keeping products stocked, supporting promotions, and ensuring proper cash handling and labor controls.