Grocery Department Team Lead — Frontline Ops & Training

Northeast Grocery; Latham (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Northeast Grocery in Latham, NY seeks a dedicated grocery department associate to provide fast, friendly customer service and support the day-to-day operations of the department. You will assist with merchandising, pricing, stocking, displays, rotation and inventory, while maintaining a clean and organized workspace according to 5S standards.

The role includes helping with ordering, meeting transmission times, and training new associates, with opportunities to support front-end operations as

Qualifications

• Basic computer skills required.
• Strong communication abilities with customers and team members.
• High School Diploma or equivalent is required.
• 6–12 months of related experience preferred.

Responsibilities

• Consistently provide fast, friendly, and efficient customer service.
• Assist with grocery department operations including merchandising, stocking, pricing, plan-o-grams, displays and inventory.
• Assist with ordering merchandise and meeting transmission times; store excess product as needed.
• Maintain clean, organized workstation following 5S standards and adhere to company policies.
• Support the Grocery Manager with day-to-day operations and training of new associates.
• Ensure compliance with sanitation and pricing procedures across grocery operations.
• Assist with unloading warehouse merchandise and potential front-end responsibilities as needed.

Skills

Strong communication skills

Customer service

People management

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Northeast Grocery in Latham, NY seeks a dedicated grocery department associate to provide fast, friendly customer service and support the day-to-day operations of the department. You will assist with merchandising, pricing, stocking, displays, rotation and inventory, while maintaining a clean and organized workspace according to 5S standards.

The role includes helping with ordering, meeting transmission times, and training new associates, with opportunities to support front-end operations as