Grocery Department Leader: Elevate Service & Team Performance

Kroger Family of Companies; Fairbanks (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

Kroger Family of Companies is seeking a store leadership professional to guide the Grocery Department, elevating customer experience while coaching and developing associates. The role emphasizes maintaining compliance with laws, safety standards, and company policies, and requires strong planning, budgeting, and problem-solving abilities.

The successful candidate will lead operations, ensure effective scheduling, drive metrics, and promote brand initiatives across the department to meet customer

Responsibilities

• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
• Empower those associates to create a simple, fresh and inspired shopping experience for every customer
• Prioritizing /planning work activities by using time efficiently
• Communicate the company, department, and job-specific information to associates including information from board meetings/huddles
• Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger
• Adhere to all local, state and federal laws, and company guidelines
• Oversee/manage the efficient operations of all functions and activities of the Grocery Department
• Prioritizing and planning work activities by using time efficiently
• Identifying and resolving problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
• Motivating self/others to achieve goals
• Communicating change effectively by building commitment to overcome resistance
• Being committed to the company's customer and associate promise
• Supporting the Customer 1st team
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
• Executing on all action plans and daily priorities including performance goals and best practices
• Adherence to all food safety regulations
• Adherence to out of stock standards by effectively utilizing Computer Assisted Ordering
• Staying current with present, future, seasonal, and special ads
• Promoting corporate brands to customers and ensuring associates are educated
• Managing the scheduling of Grocery associates to provide adequate department coverage to meet customer demand
• Providing appropriate, actionable feedback to help teams and individuals grow
• Helping associate identify how their work aligns with key store initiatives
• Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary
• Assisting store management in preparing the department budget and conducting profit and loss reviews
• Taking appropriate action on all financial reports
• Developing/implementing a department business plan to achieve desired results.

Job description

Kroger Family of Companies is seeking a store leadership professional to guide the Grocery Department, elevating customer experience while coaching and developing associates. The role emphasizes maintaining compliance with laws, safety standards, and company policies, and requires strong planning, budgeting, and problem-solving abilities.

The successful candidate will lead operations, ensure effective scheduling, drive metrics, and promote brand initiatives across the department to meet customer