Grocery Department Lead & Team Coach

Kroger - Virginia; Vinton (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Kroger Co. is seeking an Assistant Department Manager in Virginia to support the Grocery Department with planning, staffing and training.

The role focuses on delivering prompt, courteous service while maximizing store sales and profits in a safe, ethical manner. You will lead daily operations, respond to customer needs, manage ordering and inventory, and ensure proper merchandising and compliance with company policies.

Qualifications

• Flexible to work mornings, afternoons, evenings, nights.
• Willing to work weekends and holidays.
• Strong written and verbal communication skills.
• Ability to make quick, informed decisions.
• Calm, courteous handling of stressful situations.
• Knowledge of department operations (staffing, merchandising, inventory, scheduling).
• Experience with computer assisted ordering and expense control is preferred.

Responsibilities

• Assist Dept Manager with organizing work, staffing and training.
• Respond to customer and associate questions, complaints and requests.
• Use CAO to order merchandise and track received stock.
• Price, display and maintain signage and shelf space.
• Promote merchandising techniques and customer service.
• Ensure compliance with company policies and dress code.
• Provide input on budgets, goals and results.
• Maintain equipment, facilities and sanitary standards.
• Encourage initiative and effective process improvements.
• Demonstrate leadership and manage workloads.
• Perform any duties as assigned.

Skills

Flexible schedule

Excellent communication

Decision making

Customer service

People management

Job description

The Kroger Co. is seeking an Assistant Department Manager in Virginia to support the Grocery Department with planning, staffing and training.

The role focuses on delivering prompt, courteous service while maximizing store sales and profits in a safe, ethical manner. You will lead daily operations, respond to customer needs, manage ordering and inventory, and ensure proper merchandising and compliance with company policies.