Grocery Department Lead - People, Merch & Ops

The Kroger Co.; Moab (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kroger Co. in Moab, UT is seeking a Grocery Department Supervisor to assist the Department Manager in planning, organizing, staffing, training and directing department associates, while performing production and customer service functions.

The role focuses on maximizing store sales and profits safely and ethically, and upholding the company values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• Flexibility to work mornings, afternoons, evenings, nights.
• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make quick, intelligent decisions.
• Calm, polite handling of stressful situations.
• Understanding of department operations (staffing, merchandising, ordering, inventory, scheduling, etc.).
• Knowledge of employment laws and OSHA compliance.
• Ability to operate power machinery and tools.
• Grocery retail or backup manager experience.
• Dependable and integrity-driven work record.

Responsibilities

• Assist the Department Manager in organizing work, staffing, and scheduling associates so that customers are consistently provided with prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager’s absence.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrated aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.

Skills

Customer service

Leadership

Communication

Decision making

Staff scheduling

CAO software

Tools

CAO software

Job description

The Kroger Co. in Moab, UT is seeking a Grocery Department Supervisor to assist the Department Manager in planning, organizing, staffing, training and directing department associates, while performing production and customer service functions.

The role focuses on maximizing store sales and profits safely and ethically, and upholding the company values of respect, honesty, integrity, diversity, inclusion and safety.