Grocery Department Lead — Drive Sales & Service

Shaw’s and Star Market; Gloucester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Paid time off

Career growth

Inclusive culture

Job summary

Shaw’s and Star Market is seeking a Grocery Department Manager to lead the department, drive sales, and ensure in-stock conditions with strong merchandising standards. You will oversee daily operations, train and develop associates, and maintain a safe, compliant store environment.

The role emphasizes customer service, teamwork, and operational excellence in a fast-paced retail setting, with opportunities for growth within Albertsons Companies.

Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Manage ordering, inventory levels, product rotation, and backroom organization
• Monitor shrink and implement procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Skills

Customer service

Communication and coaching

Organization and prioritization

Multitasking

Job description

Shaw’s and Star Market is seeking a Grocery Department Manager to lead the department, drive sales, and ensure in-stock conditions with strong merchandising standards. You will oversee daily operations, train and develop associates, and maintain a safe, compliant store environment.

The role emphasizes customer service, teamwork, and operational excellence in a fast-paced retail setting, with opportunities for growth within Albertsons Companies.