Grocery Customer Experience Specialist

Smith's Food and Drug; Santa Fe (NM); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Smith's Food and Drug in Santa Fe, NM is seeking a friendly Grocery Clerk to assist customers, stock shelves, and promote fresh products. You will greet shoppers, answer questions, and ensure accurate labeling and pricing.

You will work in a fast-paced environment, follow safety procedures, monitor temperatures, and assist the department manager in achieving sales goals while delivering excellent customer service.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Grocery Clerk helps customers discover items and answers questions about products.
• Grocery Clerk informs customers of food specials and recommends products to meet their needs.
• Check product quality to ensure freshness and review sell-by dates, taking action as needed.
• Provide customers with fresh and non-perishable groceries ordered by shoppers.
• Label, stock, and inventory department merchandise.
• Follow safety procedures and maintain temperature logs and proper storage conditions.
• Gain knowledge of products and respond to questions with informed suggestions.
• Create a welcoming environment for customers throughout the store.

Skills

Customer service

Effective communication

Basic math

Job description

Smith's Food and Drug in Santa Fe, NM is seeking a friendly Grocery Clerk to assist customers, stock shelves, and promote fresh products. You will greet shoppers, answer questions, and ensure accurate labeling and pricing.

You will work in a fast-paced environment, follow safety procedures, monitor temperatures, and assist the department manager in achieving sales goals while delivering excellent customer service.