Produce Experience Specialist

Smith's Food & Drug Centers; Gardnerville (NV); On-site; USD 28,000 - 40,000; Full time

Job summary

Smith's Food & Drug Centers in Gardnerville, NV seeks dedicated team members to deliver outstanding customer experiences through friendly service and product knowledge. You will help maintain a safe, clean environment, support department goals, and reinforce the company values of respect, integrity, and safety.

Responsibilities include handling stressful situations calmly, assisting customers, stocking and labeling merchandise, and promoting products while adhering to safety protocols.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Comparable Retail experience.
• Second language (speaking, reading and/or writing).
• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management.
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Current food handlers permit

Comparable Retail experience

Second language

3A's of Friendly

Promote Corporate Brands

Promote trust and respect among peers

Create welcoming environment

Knowledge of department products

Produce platters/trays preparation

Inform customers of specials

Recommend items to customers

Prepare, package, label and inventory

Inspect quality and freshness

Label, stock and inventory merchandise

Report ordering/shipping discrepancies

Display a positive attitude

Stay current with ads

Maintain proper temperatures

Reinforce safety programs

Preventive equipment maintenance

Notify about accidents

Report safety risks or illegalActivity

Work cooperatively under pressure

Conflict management

Job description

Smith's Food & Drug Centers in Gardnerville, NV seeks dedicated team members to deliver outstanding customer experiences through friendly service and product knowledge. You will help maintain a safe, clean environment, support department goals, and reinforce the company values of respect, integrity, and safety.

Responsibilities include handling stressful situations calmly, assisting customers, stocking and labeling merchandise, and promoting products while adhering to safety protocols.