Grocery Customer Experience Lead

Fred Meyer, Inc.; Canby (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Fred Meyer, Inc. in the United States (Canby, OR) seeks a retail associate to assist customers, maintain product availability, and uphold safety and cleanliness standards. You will answer questions, restock shelves, label items, and support daily store operations with a positive attitude.

You will promote a welcoming shopping environment, keep up with ads and specials, and help ensure freshness and accurate inventory while following safety guidelines and procedures.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Gain knowledge of products sold within the department and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials and order-related offers.
• Provide customers with fresh products they have ordered and maintain quality.
• Recommend grocery items to ensure customers get what they want.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety programs and identify unsafe conditions, notifying store management.
• Inspect equipment and report any needed repairs to management.
• Notify management of customer or employee accidents and report safety risks or illegal activity.

Skills

Must be 18 or older

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Fred Meyer, Inc. in the United States (Canby, OR) seeks a retail associate to assist customers, maintain product availability, and uphold safety and cleanliness standards. You will answer questions, restock shelves, label items, and support daily store operations with a positive attitude.

You will promote a welcoming shopping environment, keep up with ads and specials, and help ensure freshness and accurate inventory while following safety guidelines and procedures.