Grocery Customer Experience Clerk

Kroger Co.; Staunton (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Co. in Staunton, Virginia, is looking for a customer-focused team member to deliver exceptional service and maintain a clean, safe store environment.

You will assist the department manager to meet sales goals, answer questions, restock, and uphold food safety standards. This role emphasizes respect, honesty, and community values, with opportunities to grow within the Kroger family.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience is not required but preferred.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products in the department and respond to questions with suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperature logs.
• Notify management of accidents or safety risks and follow safety procedures.

Skills

Stress management

Math basics

Communication skills

Retail experience

Job description

Kroger Co. in Staunton, Virginia, is looking for a customer-focused team member to deliver exceptional service and maintain a clean, safe store environment.

You will assist the department manager to meet sales goals, answer questions, restock, and uphold food safety standards. This role emphasizes respect, honesty, and community values, with opportunities to grow within the Kroger family.