Grocery Customer Experience Champion

Kroger Family of Companies; Wasilla (AK); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Wasilla, AK seeks a customer-focused team member to deliver exceptional service and maintain a clean, safe store environment. You will assist customers with product knowledge, answer questions, and support sales goals under department supervision.

The role emphasizes honesty, integrity, and teamwork, with responsibilities including stocking, pricing, and ensuring product freshness while following safety guidelines and seasonal promotions.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment and help customers with questions.
• Maintain knowledge of department products and suggest items.
• Provide product samples to help customers discover new items.
• Inform customers of specials and ensure freshness.
• Label, stock and inventory department merchandise.
• Follow safety regulations and temperature logs.
• Maintain a positive attitude and adapt to ads.

Skills

Customer service

Communication

Math basics

Stress management

Teamwork

Conflict resolution

Integrity

Job description

Kroger Family of Companies in Wasilla, AK seeks a customer-focused team member to deliver exceptional service and maintain a clean, safe store environment. You will assist customers with product knowledge, answer questions, and support sales goals under department supervision.

The role emphasizes honesty, integrity, and teamwork, with responsibilities including stocking, pricing, and ensuring product freshness while following safety guidelines and seasonal promotions.