Grocery Customer Experience Associate

Kroger; Arkansas; On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in the United States is seeking a customer service associate to create outstanding experiences by providing friendly, helpful service and maintaining a clean, safe department. You will answer questions, suggest products, stock and label merchandise, and monitor freshness while ensuring adherence to food safety guidelines.

Strong communication, ability to work under pressure, and willingness to learn about products are essential.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates; take appropriate action.
• Label, stock and inventory department merchandise; provide fresh products ordered.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Report safety risks and incidents to management; adhere to safety procedures.

Skills

Ability to handle stressful situations

Basic math

Effective communication

Job description

Kroger in the United States is seeking a customer service associate to create outstanding experiences by providing friendly, helpful service and maintaining a clean, safe department. You will answer questions, suggest products, stock and label merchandise, and monitor freshness while ensuring adherence to food safety guidelines.

Strong communication, ability to work under pressure, and willingness to learn about products are essential.